You have questions?
We are here for you
If you have any questions about our products or your order, you can contact us by phone, WhatsApp or e-mail. If necessary, we will get back to you as soon as possible. Or simply send us your request via the contact form.
You want to know who is RISISANI?
Our team
For all questions, suggestions, worries and needs we are always there for you.
Founder & CEO | Customer Service & Accounting
I actually take care of everything here. No matter what's going on. From customer support to invoices to food for the whole gang.
Email: simone@risisani.de
Founder & CEO | Customer Service & Technology
Besides customer service I do all technical stuff in the background that can be done with keyboard, monitor and mouse.
E-Mail: rico@risisani.de
Support | Customer Service & Backoffice
I'm here for you if you have questions by phone or email and I take care of things behind the scenes.
Email: diana@risisani.de
Junior Manager | Telephone Customer Service (English)
I also handle telephone inquiries from the USA and other English-speaking countries.
E-mail: info@risisani.de
Logistics | Warehouse, Magic & Shipping
To get your order to you as fast as possible, I pull all the strings in the warehouse. Sometimes even at night.
E-mail: mathias@risisani.de
Marketing | Affiliate & Sales USA
When I'm not roasting meat on the BBQ for everyone (which is often), I take care of our affiliates in the USA.
Do you want to become our partner?
E-mail: markus@risisani.de
Junior manager | Ideas, good mood & motivation
My job is to develop good ideas in the background and to keep everyone happy. But it's a great job - it works!
E-mail: info@risisani.de
Accounting | Reminder & Enforcement
My job here is to take care of outstanding invoices and personally collect them if necessary.
E-mail: I cannot be reached via email. I will contact you if necessary.
Founder & CEO | Customer Service & Accounting
I actually take care of everything here. No matter what's going on. From customer support to invoices to food for the whole gang.
Email: simone@risisani.de
Founder & CEO | Customer Service & Technology
Besides customer service I do all technical stuff in the background that can be done with keyboard, monitor and mouse.
E-Mail: rico@risisani.de
Support | Customer Service & Backoffice
I'm here for you if you have questions by phone or email and I take care of things behind the scenes.
Email: diana@risisani.de
Junior Manager | Telephone Customer Service (English)
I also handle telephone inquiries from the USA and other English-speaking countries.
E-mail: info@risisani.de
Logistics | Warehouse, Magic & Shipping
To get your order to you as fast as possible, I pull all the strings in the warehouse. Sometimes even at night.
E-mail: mathias@risisani.de
Marketing | Affiliate & Sales USA
When I'm not roasting meat on the BBQ for everyone (which is often), I take care of our affiliates in the USA.
Do you want to become our partner?
E-mail: markus@risisani.de
Junior manager | Ideas, good mood & motivation
My job is to develop good ideas in the background and to keep everyone happy. But it's a great job - it works!
E-mail: info@risisani.de
Accounting | Reminder & Enforcement
My job here is to take care of outstanding invoices and personally collect them if necessary.
E-mail: I cannot be reached via email. I will contact you if necessary.